Home > Booking Terms and Conditions at Lakeview Manor
Lakeview Lodges

Booking Terms and Conditions at Lakeview Manor

Booking a stay with us

Deposits
Lodge bookings – Our standard deposit is £100 and is required to secure a booking.

Hotel bookings – Our standard deposit is £10 and is required to secure a booking.

Paying your balance
Lodge bookings – Your full balance is due 8 weeks prior to your arrival date. We will endeavour to remind you about this closer to the time but it’s worth popping in your diary!

Hotel bookings – Your balance will be due on departure.

Check in and check out
Lodge bookings – Check in is 5pm on the day of arrival and you’re welcome to stay until 9am on the day of departure.

Hotel bookings – Check in is 2pm on the day or arrival and you’re welcome to stay until 11am on the day of departure.

Adding/removing extras
Extras such as dog beds, hampers, fishing etc. can be added right up to 24 hours prior to your arrival. Just call us and we’ll do everything we can to help.

Changes to your booking

Lodge bookings
Changes more than 8 weeks prior to the start date
If we receive any change request 8 weeks or more prior to your start date we will endeavour to support you. Please note that any difference in price will be due though, plus discounts or special offers received are valid only during the booking period so this may impact the total price of your stay with us.

Changes less than 8 weeks prior to the start date
In exceptional circumstances, we may be able to support a booking change within 8 weeks of the arrival date, however, we cannot guarantee this. Please contact us directly to discuss. Please note that any difference in price will be due though, plus discounts or special offers received are valid only during the booking period so this may impact the total price of your stay with us.

Hotel bookings
Changes more than 48 hours prior to the start date
If we received any change request more than 48 hours prior to your stay we will endeavour to support you.  Please note that any difference in price will be due, any discounts or special offers received are only valid during the booking period so this may impact the total price of your stay with us

Changes less than 48 hours prior to the start date

If you wish to change your booking less than 48 hours prior to your stay, we will do our very best to accommodate you, however, we cannot guarantee this.  Please contact us directly to discuss.  Please note any changes may incur additional costs due to any price difference, plus discounts or special offers received are only valid during the booking period so this may impact the total price of your stay with us.

Cancelling your booking

Lodge bookings
If you have to cancel your confirmed booking, please contact us as soon as possible. Deposits are non-refundable but as long as it’s at least 8 weeks prior to your stay there are no further charges and you will not be liable for your holiday balance.

Should you need to cancel your booking within 4 weeks – 8 weeks of your arrival date we will refund 50% of your booking value.

If you cancel less than 4 weeks prior to arrival then we are unable to offer any refund as we would not have adequate time to replace the booking with a new customer.

Hotel bookings
If you have to cancel your confirmed booking, please contact us as soon as possible. Deposits are non-refundable but as long as it’s at least 48 hours prior to your stay there are no further charges and you will not be liable for your balance.

Should you need to cancel your booking within 48 hours of your stay we may charge up to 50% of the booking cost or the cost of 1 night, whichever is lower.

Cancellation by us

Very, very occasionally, we may have to cancel your booking due to unforeseen circumstances. If we have to do so we will tell you as soon as possible and you can choose either to have a full refund or accept any alternative arrangements to stay at another time.

Dogs at our park

We welcome dogs in many of our holiday accommodation and they stay for free. Up to three dogs are welcome in pet-friendly accommodation. We don’t accept dogs listed under the Dangerous Dogs Act which are: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.

Covid 19 Booking Policy

If you’re booking for 2021 or 2022, and would like to know more about our Covid-19 and the date switch guarantee policy, please click here

Covid-19 Policy
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